Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 24 hours with the exception of sale periods where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched. 

For all deliveries, a porch or door delivery without signature may be done. This is in line with international standards of shipping. We do not necessarily require a signature for goods delivered, at which point responsibility for your purchased goods passes to You. If You have specified a third party recipient for delivery purposes (for example as a gift) then You accept that evidence of a porch delivery at the address given (or at that delivery address) is evidence of delivery and fulfilment by Us of Our obligation.